Sometimes all you need is NOT a chat bot. Meet our smart widget.

Chatbots often turn out ineffective and lead to more disappointed customers…


Discover the unlimited possibilities with our latest release

When I started HelpCenter.io, I had that great vision for the content editor.…


Release Note: Level up your help center analytics, set up custom redirects, and more

We understand that the ability to collect enough information about how well…


Our knowledge base template got open-sourced

Self-service customer support could be the future of customer support and…


Integration with Front

In our most recent release note, we have announced the availability of…


Release note: Contact form, FAQs improvements, integrations and more

In the following release article, like usual, I’m going to show you what are…


5 Ways a Knowledge Base Can Help You Improve Customer Happiness

There are many ways to increase online customer satisfaction. However, did you…


Release Note: Our advanced template customizer - better than ever

It’s been a while since our last blog post about a new HelpCenter.io release…


Release Note: Welcome our completely redesigned dashboard

For the past few months, we've been preparing a whole new experience for you…


Release Note: Your help center can speak many languages now

a We've been having support for multiple languages laying around in private…