# HelpCenter.io pricing

Flat price per help center, not per support seat. 14-day free trial, no credit card required.
Prices in USD and exclude VAT for the EU. Source of truth: https://helpcenter.io/pricing

| Plan | Billed annually | Billed monthly | Team members | Analytics | Languages |
|---|---|---|---|---|---|
| Bootstrap | $29/mo ($348/year) | $39/mo | 1 | 14 days | 1 |
| Growth | $119/mo ($1,428/year) | $149/mo | Up to 10 | 60 days | Multiple |
| Catalyst | $179/mo ($2,148/year) | $199/mo | Unlimited | 365 days | Multiple |

All plans: unlimited articles, categories and viewers; AI Widget; Dynamic FAQ sections; Template Customizer; custom CSS & JavaScript; custom domain with SSL; rich editor; version history; SEO optimized; all integrations; AI Theming Agent (from a website; Catalyst adds chat).

| Feature | Bootstrap | Growth | Catalyst |
|---|---|---|---|
| AI question answering | Add-on | Add-on | Included |
| MCP server for Claude and AI agents | No | Yes | Yes |
| Subfolder hosting (yoursite.com/docs) | No | Yes | Yes |
| Smart 404s | No | Yes | Yes |
| Help center embedding with JS | No | Yes | Yes |
| Access control | No | Yes | Yes |
| Automatic AI translations | No | No | Yes |
| Single sign-on (SSO) | No | No | Yes |
| Live collaboration | No | No | Closed beta (on request) |
| 99.9% uptime guarantee | No | Yes | Yes |
| Support | Standard | White-glove | White-glove |
| Free migration (done for you by our team) | Yes | Yes | Yes |
| Self-service imports | Yes | Yes | Yes |
| Manual customization | — | — | 3 hours |
| Advanced analytics | — | — | Yes |

Live collaboration: Catalyst, closed beta, on request.

AI question answering add-on: see https://helpcenter.io/ai.

Free migration, on every plan, monthly or annual: the HelpCenter.io migration team moves your current knowledge base for you (structure, articles and images) from Zendesk, Intercom, Help Scout, Confluence, Notion, Freshdesk, Document360, Helpjuice, Slite, Front, HelpDocs, Wix Answers, Zoho Desk, KnowledgeOwl, ProProfs, WordPress, Bloomfire, ReadMe and others. The team takes up to 7 working days to evaluate and prioritize a request. Start at https://helpcenter.io/free-migration.

Self-service imports, if you'd rather do it yourself: import straight from Zendesk Guide, Intercom, Document360, Help Scout Docs, Front Knowledge Base or HelpDocs from your dashboard, choosing which categories and languages come over. Automatic imports finish within 24 hours.