HelpCenter.io Blog
  • Home
  • Pricing
  • Product
5 Steps To Build a Customer Education Strategy That Encourages Advocacy
Learn

5 Steps To Build a Customer Education Strategy That Encourages Advocacy

If you want to get anywhere in your industry, people need to
Read More
Knowledge Base Vs Wiki: How Can Your Business Leverage Them Both?
Learn

Knowledge Base Vs Wiki: How Can Your Business Leverage Them Both?

Sometimes we think, to be the best, we have to work with
Read More
4 Free Help Desk Documentation Templates To Streamline Your Support Process
Learn

4 Free Help Desk Documentation Templates To Streamline Your Support Process

Do you get an influx of emails and tweets from customers who
Read More
5 Benefits of Having a Knowledge Base For Your Business
Learn

5 Benefits of Having a Knowledge Base For Your Business

When it comes to running a business, there are many things you
Read More
Self-Service Software: How and Why Your Business Should Use It
Learn

Self-Service Software: How and Why Your Business Should Use It

Do you ever find your customer service team overrun? Often answering questions
Read More
Customer Education Best Practices: A Guide to Get You Started
Updates

Customer Education Best Practices: A Guide to Get You Started

You may be thinking once you’ve secured a customer, the hard
Read More
How to Create Effective Knowledge Base Articles: Save Time and Help More Customers Faster
Learn

How to Create Effective Knowledge Base Articles: Save Time and Help More Customers Faster

Set the scene. You’re working on a project you’ve been
Read More
SaaS Knowledge Base: 10 Best Practices
Updates

SaaS Knowledge Base: 10 Best Practices

As a company, you’re inevitably going to come across someone who
Read More
Sometimes all you need is NOT a chat bot. Meet our smart widget.
Updates

Sometimes all you need is NOT a chat bot. Meet our smart widget.

Chatbots often turn out ineffective and lead to more disappointed customers than
Read More
Discover the unlimited possibilities with our latest release
Updates

Discover the unlimited possibilities with our latest release

When I started HelpCenter.io, I had that great vision for the
Read More
Release Note: Level up your help center analytics, set up custom redirects, and more
Updates

Release Note: Level up your help center analytics, set up custom redirects, and more

We understand that the ability to collect enough information about how well
Read More
Our knowledge base template got open-sourced
Freebies

Our knowledge base template got open-sourced

Self-service customer support could be the future of customer support and every
Read More
HelpCenter.io Blog © 2023
  • Sign up
Powered by Ghost