Your beautiful help center starts here
Design a beautiful help center in minutes, deliver instant answers, and improve with built-in analytics.
14-day free trial · No credit card required
How It Works?
Sign Up
- Free 14 days of trial
- Takes only a few minutes
- No need to enter a credit card
Choose Your Subdomain
- Where people access your help center
- Switch to a custom domain anytime
- SSL certificate included
Make It Yours
- Fill in the first categories and articles
- Customize it to fit your brand
- Measure and improve. Keep adding content
Design your help center visually
Start with a beautiful template
Organize content your way
What Can You Build?
Build exactly the type of help center that you need.
Public Self-Service Help Portal
Build a knowledge base that is always available to your customers, always ready to answer their questions. This way, you and your team can sleep tight knowing that the most common customer issues are now being automatically resolved.
Internal Team Documentation
Build internal documentation to help your team stay on the same page, onboard new employees, or streamline the process of answering common customer questions.
Password-Protected Guide
Easily share with one or one thousand people. Create a secret key and share it only with the ones that should have access.
Create engaging help articles
Noteworthy Features
Everything you need to create an amazing help center
Template Customization
We provide a fully-customizable default template that lets you quickly get started without paying a fortune for a nice-looking branded help center.
Multiple Languages
Bring your content even closer to your customer by speaking their language. You can easily set up a multi-lingual help center.
Analytics
Measure and improve. That is the success formula of a great help center. We will show you the numbers so you can keep making your help content better.
Powerful Content Editor
Craft your help content and make it stand out. Our inline content editor seamlessly blends into your writing experience while supporting rich media.
User Management & SSO
A great help center is often the result of excellent teamwork. Authenticate everyone with the credentials they already have using SSO.
Custom Domain with SSL
You can place your help center on your domain name like support.mycompany.io. Follow the instructions in the interface, and we will take care of the rest.
Smart Instant Search
With a blazing-fast search that instantly shows results, you may have the peace of mind the content you spent so much time crafting is one search away.
Privacy Management
Make your whole help center private. Hide a category or just a single article. With our fine-grained privacy controls, you have full control.
Integrate Into Your Website
You can embed your whole help center or link and open specific help content into your website or app. Just integrate our JS widget to get started.
"I can vibe-code this in a weekend?"
But should you? Here's the comparison.
Time to Production
If you’re just experimenting or love coding weekends, spinning up a basic knowledge base isn’t rocket science — you can hack something together fast using open-source tools (or even our free KnowledgeBase.dev template).
A weekend project might work, but production-ready takes months — authentication, editor UX, SEO, analytics, search, multi-language, permissions, backups… HelpCenter.io gives you all that, tested, maintained, and live from day one.
Infrastructure & Uptime
Self-hosting gives you full control — no external dependencies, total freedom to tinker or deploy on your favorite VPS. However, you’ll also own every downtime, backup, SSL renewal, and scaling headache.
HelpCenter.io’s managed infrastructure is globally distributed, monitored 24/7, and optimized for reliability so your knowledge base stays up even when you’re asleep (or breaking prod elsewhere).
Speed & Reliability
On a small scale, you can keep things snappy — static pages, a single server, and some caching magic can go a long way.
But as traffic grows, maintaining fast load times, redundancy, and CDN optimizations becomes a full-time job.
HelpCenter.io handles speed, caching, and edge delivery automatically, ensuring consistent performance worldwide without extra DevOps overhead.
Expenses
Open source is free, and if your time is “hobby-budgeted,” the cost can be near zero — great for personal or internal projects.
Hidden costs pile up: hosting, monitoring, integrations, bug fixes, maintenance hours, and lost sleep.
With HelpCenter.io, you pay a predictable subscription that covers infrastructure, updates, support, and peace of mind.
Plus, Our Exceptional Support Team
We will always be available for you if you need assistance while initially building your help center or after that. Your success is our success.
Still not convinced?
Try It Yourself - Free for 14 DaysGet Started Today
Focus on doing what you do best while we make sure your help center is up and running and scales with your business.
Start Your 14-Day Free TrialNo credit card required • Fast & Easy setup