Smart contextual suggestions to bring your help content closer to your customers
Make it easier for people to find the content you spent so much time crafting.
Integrate your smart help center with your live chat messenger
Use the widget APIs to integrate your knowledge base into your website or app.
Your customers can still reach out to you whenever there is something they cannot find by themselves.
Our smart widget has a built-in contacts form people could use to submit a support request if they still need help. You can also integrate the widget with any live-chat provider and show your chat widget only when people seek more help.
This means you can automate your first-line customer support, thus lowering the number of repetitive support requests you keep getting. Keep your focus on helping the people that do need your help.