Pricing for a real help center, not a support suite

Pay a flat price per help center, not per support seat. Start with a 14-day free trial, no credit card required.

Prices exclude VAT for the EU.

See what you'd pay side by side

Real list prices, on the page. No sales call needed. Zendesk bundles its knowledge base into per-seat pricing, so the bill grows with your team. Ours doesn't.

People on your support team: 5

Zendesk Suite Team

$345/mo

$69 per seat × 5 agents. The knowledge base is in there, bundled with ticketing and routing you may not use.

HelpCenter.io Growth

$149/mo flat

Every teammate included, up to 10 people on Growth. Just the knowledge base, done well, with your Zendesk articles imported in one pass.

That's $2,352 a year back, and your whole team can still edit articles.

Prefer to compare against the other pure-play knowledge bases? They all moved upmarket. We didn't.

Document360

$99/mo

Killed its free tier

Helpjuice

$120/mo

Entry plan

Stonly

$199/mo

Entry plan

HelpCenter.io

from $29/mo

Flat, never per agent

Competitor list prices as of July 2026. We re-check them quarterly, because a stale number costs more than an adjective.

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Feature Comparison

Compare plans and what they include

Choose the level of support, governance, and AI your team needs today.

Features	Bootstrap $29/mo	Growth $119/mo	Catalyst $179/mo
Core Features
Team Members	1	10	Unlimited
Articles	Unlimited	Unlimited	Unlimited
Categories	Unlimited	Unlimited	Unlimited
Visitors	Unlimited	Unlimited	Unlimited
Analytics Retention	14 Days	60 Days	365 Days
Languages	1	Multiple	Multiple
AI Features
AI Question Answering	Add-on	Add-on
AI Widget
Dynamic FAQ Sections
Smart 404s	-
Automatic AI Translations	-	-
Customization
Template Customizer
Custom CSS & JavaScript
Custom Domain & SSL
Content & Editor
Rich Content Editor
Version History
SEO Optimized
Integrations & Enterprise
Integrations	All	All	All
Help Center Embedding with JS	-
Single Sign-On (SSO)	-	-
Access Control	-
Support & SLA
Support Level	Standard	White-Glove	White-Glove
Uptime Guarantee	-	99.9%	99.9%
Free Migration	-

Bootstrap

$29/mo

Team Members 1

Articles Unlimited

Analytics 14 Days

Custom Domain

Smart 404s -

JS Embedding -

Support Standard

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Growth

$119/mo

Team Members 10

Articles Unlimited

Analytics 60 Days

Uptime SLA 99.9%

Smart 404s

JS Embedding

Support White-Glove

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Catalyst

$179/mo

Team Members Unlimited

Articles Unlimited

Analytics 365 Days

SSO

Smart 404s

JS Embedding

AI Translations

Support White-Glove

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Free migration on growth plans

Growth and Catalyst annual plans include a free migration of your current knowledge base. Hand us your current docs and we will move the structure, articles, and images for you.

Support from people who care

Questions, migrations, custom domains, odd edge cases. Talk to us and we will help you get the help center live, not just send a doc link.

Ready to give customers answers they can trust?

Join 300+ companies running polished, easy-to-maintain help centers on HelpCenter.io.

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