Pricing for a real help center, not a support suite
Pay a flat price per help center, not per support seat. Start with a 14-day free trial, no credit card required.
Catalyst
$179/mo
flat price per help center, not per agent
- Unlimited Team Members
- Unlimited Viewers
- 365+ Days Analytics
- Advanced Analytics
- Multi-Language Support
- Custom Domain
- Subfolder Hosting at yoursite.com/docs
- Single Sign On
- All Integrations
- MCP Server for Claude and AI Agents
- Free Migration
- 3 hours of Manual Customization
- Automatic Translations
- AI Question Answering Included
- 99.9% Uptime Guarantee
- White-Glove Support from the HelpCenter.io team
- Collaboration*
POPULAR FOR TEAMS
Growth
$119/mo
flat price per help center, not per agent
- Up to 10 Team Members
- Unlimited Viewers
- 60 Days Analytics
- All Integrations
- MCP Server for Claude and AI Agents
- Multi-Language Support
- AI Widget
- Custom Domain with SSL
- Subfolder Hosting at yoursite.com/docs
- Free Migration
- AI Question Answering available as an add-on
- 99.9% Uptime Guarantee
- White-Glove Support from the HelpCenter.io team
Bootstrap
$29/mo
flat price per help center, not per agent
- 1 Team Member (only you)
- Unlimited Viewers
- 14 Days Analytics
- All Integrations
- 1 Language Only
- AI Widget
- AI Question Answering available as an add-on
- Custom Domain with SSL
Prices exclude VAT for the EU.
See what you'd pay side by side
Real list prices, on the page. No sales call needed. Zendesk bundles its knowledge base into per-seat pricing, so the bill grows with your team. Ours doesn't.
5
Zendesk Suite Team
$345/mo
$69 per seat × 5 agents. The knowledge base is in there, bundled with ticketing and routing you may not use.
VS
HelpCenter.io Growth
$149/mo flat
Every teammate included, up to 10 people on Growth. Just the knowledge base, done well, with your Zendesk articles imported in one pass.
That's $2,352 a year back, and your whole team can still edit articles.
Prefer to compare against the other pure-play knowledge bases? They all moved upmarket. We didn't.
Document360
Custom quote
No published pricing
Helpjuice
$249/mo
Entry plan, 30 users
Stonly
Custom quote
No published pricing
HelpCenter.io
from $29/mo
Flat, never per agent
Competitor list prices as of September 2026. We re-check them quarterly, because a stale number costs more than an adjective.
Feature Comparison
Compare plans and what they include
Choose the level of support, governance, and AI your team needs today.
| Features |
Bootstrap
$29/mo
|
Growth
$119/mo
|
Catalyst
$179/mo
|
|---|---|---|---|
| Core Features | |||
| Team Members | 1 | 10 | Unlimited |
| Articles | Unlimited | Unlimited | Unlimited |
| Categories | Unlimited | Unlimited | Unlimited |
| Visitors | Unlimited | Unlimited | Unlimited |
| Analytics Retention | 14 Days | 60 Days | 365 Days |
| Languages | 1 | Multiple | Multiple |
| AI Features | |||
| AI Question Answering | Add-on | Add-on | Included |
| AI Widget | Included | Included | Included |
| Dynamic FAQ Sections | Included | Included | Included |
| Smart 404s | Not included | Included | Included |
| Automatic AI Translations | Not included | Not included | Included |
| MCP Server for Claude and AI Agents New | Not included | Included | Included |
| AI Theming Agent New | From a website | From a website | Website and chat |
| Customization | |||
| Template Customizer | Included | Included | Included |
| Custom CSS & JavaScript | Included | Included | Included |
| Custom Domain & SSL | Included | Included | Included |
| Subfolder Hosting at yoursite.com/docs New | Not included | Included | Included |
| Content & Editor | |||
| Rich Content Editor | Included | Included | Included |
| Version History | Included | Included | Included |
| SEO Optimized | Included | Included | Included |
| Integrations & Enterprise | |||
| Integrations | All | All | All |
| Help Center Embedding with JS | Not included | Included | Included |
| Single Sign-On (SSO) | Not included | Not included | Included |
| Access Control | Not included | Included | Included |
| Support & SLA | |||
| Support Level | Standard | White-Glove | White-Glove |
| Uptime Guarantee | Not included | 99.9% | 99.9% |
| Free Migration | Not included | Included | Included |
Bootstrap
$29/mo
Team Members
1
Articles
Unlimited
Analytics
14 Days
Custom Domain
Included
Smart 404s
Not included
JS Embedding
Not included
MCP Server
Not included
AI Theming Agent
From a website
Subfolder Hosting
Not included
Support
Standard
MOST POPULAR
Growth
$119/mo
Team Members
10
Articles
Unlimited
Analytics
60 Days
Uptime SLA
99.9%
Smart 404s
Included
JS Embedding
Included
MCP Server
Included
AI Theming Agent
From a website
Subfolder Hosting
Included
Support
White-Glove
Catalyst
$179/mo
Team Members
Unlimited
Articles
Unlimited
Analytics
365 Days
SSO
Included
Smart 404s
Included
JS Embedding
Included
AI Translations
Included
MCP Server
Included
AI Theming Agent
Website and chat
Subfolder Hosting
Included
Support
White-Glove
Free migration on growth plans
Growth and Catalyst annual plans include a free migration of your current knowledge base. Hand us your current docs and we will move the structure, articles, and images for you.
Support from people who care
Questions, migrations, custom domains, odd edge cases. Talk to us and we will help you get the help center live, not just send a doc link.
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