Pricing for a real help center, not a support suite
Pay a flat price per help center, not per support seat. Start with a 14-day free trial, no credit card required.
Catalyst
flat price per help center, not per agent
- Unlimited Team Members
- Unlimited Viewers
- 365+ Days Analytics
- Advanced Analytics
- Multi-Language Support
- Typo-Tolerant Search
- Custom Domain
- Global CDN Delivery
- Subfolder Hosting at yoursite.com/docs
- Single Sign On
- All Integrations
- MCP Server for Claude and AI Agents
- Free Migration
- 3 hours of Manual Customization
- Automatic Translations
- AI Question Answering Included
- Semantic (AI) Search Included
- 99.9% Uptime Guarantee
- White-Glove Support from the HelpCenter.io team
- Live Collaboration Beta
Growth
flat price per help center, not per agent
- Up to 10 Team Members
- Unlimited Viewers
- 60 Days Analytics
- All Integrations
- MCP Server for Claude and AI Agents
- Multi-Language Support
- Typo-Tolerant Search
- AI Widget
- Custom Domain with SSL
- Global CDN Delivery
- Subfolder Hosting at yoursite.com/docs
- Free Migration
- AI Question Answering available as an add-on
- Semantic (AI) Search available as an add-on
- 99.9% Uptime Guarantee
- White-Glove Support from the HelpCenter.io team
Bootstrap
flat price per help center, not per agent
- 1 Team Member (only you)
- Unlimited Viewers
- 14 Days Analytics
- All Integrations
- 1 Language Only
- Typo-Tolerant Search
- AI Widget
- AI Question Answering available as an add-on
- Semantic (AI) Search available as an add-on
- Custom Domain with SSL
- Global CDN Delivery
- Free Migration
Prices exclude VAT for the EU.
Live collaboration is in closed beta on Catalyst. Contact support@helpcenter.io to get access.
See what you'd pay side by side
Real list prices, on the page. No sales call needed. Zendesk bundles its knowledge base into per-seat pricing, so the bill grows with your team. Ours doesn't.
HelpCenter.io Growth
HelpCenter.io
Compare plans and what they include
Choose the level of support, governance, and AI your team needs today.
| Features |
Bootstrap
$29/mo
|
Growth
$119/mo
|
Catalyst
$179/mo
|
|---|---|---|---|
| Core Features | |||
| Team Members | 1 | 10 | Unlimited |
| Articles | Unlimited | Unlimited | Unlimited |
| Categories | Unlimited | Unlimited | Unlimited |
| Visitors | Unlimited | Unlimited | Unlimited |
| Analytics Retention | 14 Days | 60 Days | 365 Days |
| Languages | 1 | Multiple | Multiple |
| Typo-tolerant search | Included | Included | Included |
| AI Features | |||
| AI Question Answering | Add-on | Add-on | Included |
| Semantic (AI) search | Add-on | Add-on | Included |
| AI Widget | Included | Included | Included |
| Dynamic FAQ Sections | Included | Included | Included |
| Smart 404s | Not included | Included | Included |
| Automatic AI Translations | Not included | Not included | Included |
| MCP Server for Claude and AI Agents New | Not included | Included | Included |
| AI Theming Agent New | From a website | From a website | Website and chat |
| Customization | |||
| Template Customizer | Included | Included | Included |
| Custom CSS & JavaScript | Included | Included | Included |
| Custom Domain & SSL | Included | Included | Included |
| Global CDN delivery | Included | Included | Included |
| Subfolder Hosting at yoursite.com/docs New | Not included | Included | Included |
| Content & Editor | |||
| Rich Content Editor | Included | Included | Included |
| Version History | Included | Included | Included |
| Live Collaboration Beta Edit the same article together in real time and see each other's changes. | Not included | Not included | Closed beta (on request) |
| SEO Optimized | Included | Included | Included |
| Integrations & Enterprise | |||
| Integrations | All | All | All |
| Help Center Embedding with JS | Not included | Included | Included |
| Single Sign-On (SSO) | Not included | Not included | Included |
| Access Control | Not included | Included | Included |
| Support & SLA | |||
| Support Level | Standard | White-Glove | White-Glove |
| Uptime Guarantee | Not included | 99.9% | 99.9% |
| Free Migration | Included | Included | Included |
Bootstrap
$29/mo
Growth
$119/mo
Catalyst
$179/mo
Free migration on every plan
Every plan, monthly or annual, includes a free migration of your current knowledge base. Hand us your current docs and our team will move the structure, articles and images for you. We take up to 7 working days to evaluate and prioritize your migration. Prefer to do it yourself? Import straight from Zendesk Guide, Intercom, Document360, Help Scout Docs, Front or HelpDocs from your dashboard; automatic imports finish within 24 hours.
Support from people who care
Questions, migrations, custom domains, odd edge cases. Talk to us and we will help you get the help center live, not just send a doc link.
Ready to give customers answers they can trust?
Join 300+ companies running polished, easy-to-maintain help centers on HelpCenter.io.
Trusted by 300+ companies · 14-day free trial, no credit card