Updates Meet Intercom + Fin: Your help center is now ready to power your AI conversations Your HelpCenter.io articles now power Intercom: search in the Messenger, insert-to-reply in the Inbox, and automatic Fin training on every publish.
Updates We've Rebuilt Help Center Analytics From the Ground Up. Here's What's New. We've rebuilt HelpCenter.io analytics from the ground up. Follow every visitor from search to answer, measure your self-service resolution rate, surface insights in seconds, and finally understand how your help center is really performing.
Updates Release Note: Beautiful backgrounds from Unsplash, edit embeds in place, and let your readers take your articles anywhere It has been a busy few weeks at HelpCenter.io, and I
Updates Sometimes all you need is NOT a chat bot. Meet our smart widget. Chatbots often turn out ineffective and lead to more disappointed customers than
Updates Discover the unlimited possibilities with our latest release When I started HelpCenter.io, I had that great vision for the
Updates Release Note: Level up your help center analytics, set up custom redirects, and more We understand that the ability to collect enough information about how well
Updates Release note: Contact form, FAQs improvements, integrations and more In the following release article, like usual, I’m going to show
Updates Release Note: Our advanced template customizer - better than ever It’s been a while since our last blog post about a
Updates Release Note: Welcome our completely redesigned dashboard For the past few months, we've been preparing a whole
Updates Release Note: Your help center can speak many languages now We've been having support for multiple languages laying around in
Updates Comments support, new editor features and that's not all It's been a busy week for us at HelpCenter.io.