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We bring everything you need to build experiences that empower your customer.

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Lower your costs, empower both your customer, and your team.

Build an efficient help center in minutes, not months.

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Fast & Easy

Discover the easiest way to start a help center

Quick setup of a customer-serving knowledge base allows for preemptive support, freeing your team for critical cases while increasing customer satisfaction.

Manage any number of help centers from one dashboard.

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All the must-haves included:
  • Custom Domain
  • SSL Certificate
  • Unlimited Visitors
  • Responsive Design
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Features

Beautiful article editor

Easy formatting
Concentrate on crafting quality articles rather than fussing over their layout.
Rich media support
Enable diverse content, including images, videos, files, and audio.
Quick internal linking
Easily link to other articles in your help center without ever leaving the editor.
Widgets

Smart AI Widget

Instant AI-based search
Receive automatic suggestions from your help center, tailored to the user's current page and behavior.
Direct content linking
Link and open help center content in the widget without requiring customers to leave the current page.
Dynamic FAQ sections
Maintain and organize FAQs in your help center for easy display on your website, replacing static, hard-to-update FAQs.
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Template editor

Universal template to make your own

Real-time Preview
Real-time Preview lets you see customization changes to your help center instantly, eliminating guesswork.
Component-based homepage
Intuitive drag-and-drop customization, enabling limitless design possibilities with our 'Customizer'.
Translate everything from the same place
Simplify custom text changes and translations for your help center using our template customizer.

Additional features that come with your HelpCenter.io knowledge base

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Article Revisions

Track content changes, identify authors of modifications, and revert undesired alterations with ease.

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Privacy Control

Customizable content sharing, allowing private, selective, or public access as you choose.

Rich Content Icon
Rich Content

Enables enhanced articles with headings, multimedia, callouts, quotes, and even a table of contents for lengthier pieces.

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Improve with insights

Receive data-driven feedback on content performance, eliminating guesswork and guiding improvements.

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Multi-language support

Enable a customer-friendly help center, offering single or multiple language translations as required.

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Instant Search

Ensure that users easily locate the information they need, maximizing visibility and accessibility of your help content.

Testimonials

What do our customers say?

"Exactly What You Need & User Friendly"

"Extremely easy to use, exactly what we needed for our business, and the customer support was exceptional!"

Priya S., Operations Associate

"Super easy to set up even if you're not very technical"

"HelpCenter.io has been great for us. We were able to launch a Help Center in only a few days and it's super easy to use and maintain."

Bryan, Head of Operations

"Great product"

"It is easy to set up and use. Lots of functionality is available from the box.

We were able to set up and launch a Help Center for GrabrFi within days."

Ilya, Grabr
Services

Moving from elsewhere?

Switch effortlessly and instantly enhance your customer support experience! Enjoy a hassle-free migration of your current knowledge base. Dive into our world of our exceptional services and unparalleled customer care, starting now.

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Focus on providing value while we handle your help center's uptime, scalability, and maintenance.