How to Create Effective Knowledge Base Articles: Save Time and Help More Customers Faster
Set the scene.
You’re working on a project you’ve been
SaaS Knowledge Base: 10 Best Practices
As a company, you’re inevitably going to come across someone who
Sometimes all you need is NOT a chat bot. Meet our smart widget.
Chatbots often turn out ineffective and lead to more disappointed customers than
Discover the unlimited possibilities with our latest release
When I started HelpCenter.io, I had that great vision for the
Release Note: Level up your help center analytics, set up custom redirects, and more
We understand that the ability to collect enough information about how well
Our knowledge base template got open-sourced
Self-service customer support could be the future of customer support and every
Integration with Front
In our most recent release note, we have announced the availability of
Release note: Contact form, FAQs improvements, integrations and more
In the following release article, like usual, I’m going to show
5 Ways a Knowledge Base Can Help You Improve Customer Happiness
There are many ways to increase online customer satisfaction. However, did you
Release Note: Our advanced template customizer - better than ever
It’s been a while since our last blog post about a
Release Note: Welcome our completely redesigned dashboard
For the past few months, we've been preparing a whole
Release Note: Your help center can speak many languages now
We've been having support for multiple languages laying around in