In-App Help for Mobile Apps

Give users instant, contextual answers on iOS & Android — without building a native help system.

Contextual answers on any screen
Works with webviews & lightweight embeds
No-code, on-brand help center in hours
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Mobile app screens with embedded FAQ panel and AI suggestions

Trusted by teams shipping fast on mobile

Support shouldn't pull users out of your app

Context lost

Users bounce to email or browser and never come back.

Repetitive tickets

Onboarding, login, payments, and account settings questions pile up.

Fragmented content

FAQs scattered across app, site, and PDFs — inconsistencies create confusion.

Velocity pressure

Teams can't afford a native help build for every release.

Put accurate answers inside your app — where they're needed most.

Self-service that lives inside your app

Context-aware answers

The AI smart widget suggests the right article based on screen/context.

Dynamic FAQ embeds

Manage once; embed on key flows (onboarding, billing, account, orders).

No-code, on-brand

Visual Template Editor with live preview — match your app's style.

Insights to improve

See top searches and gaps; prioritize docs that reduce contacts.

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The right help, on the right screen

Proactive by design: Surface "Reset Password" on login issues, "Manage Subscription" in billing, "Track Order" on purchases.
Keep users in flow: Answers render inline in a webview or panel — no context switching.
Deflect repetitive tickets: Resolve high-volume questions instantly so agents handle edge cases.
See the widget in action
App screen with slide-up help drawer showing suggested articles
Account screen with embedded Payments & Security FAQ accordion

One source of truth across app & site

Edit once; update everywhere: Product pages, help center, and in-app FAQs stay in sync.
Target by flow: Show onboarding FAQs during setup; show payments FAQs where users update cards.
Lightweight by default: Works anywhere you can render a webview or embed a small web panel.
See a live FAQ embed

Your brand, your layout — no developer required

Live preview: See exactly what users will see before publishing.
Drag-and-drop: Search, categories, article lists, callouts, related links.
Brand-perfect: Colors, typography, and structure to match your design system.
Team-friendly: Roles, drafts, approvals, and version history.
Customize a template
Editor canvas customizing colors and section order

Works with your mobile stack

Common approaches

  • In-app webview: Open embedded help panel or full help page with contextual parameters.
  • Help button / menu: Trigger suggestions from a persistent "Help" entry in settings or overflow.
  • Deep links: Link from push, email, or notifications straight to an article or category.

Good practices

  • Pass screen name / route as context to improve suggestions.
  • Offer inline help for critical flows (login, checkout, account).
  • Add a "more help" link to full help center for deeper reading.

Works wherever you can render web content. Hybrid frameworks (e.g., React Native, Flutter, Capacitor, Cordova) can use webviews to integrate.

What mobile teams achieve with HelpCenter.io

Fewer support contacts

Deflect common questions where they happen.

Happier users

Fast, relevant answers without leaving the app.

Faster shipping

No native help system to build and maintain.

Launch in an afternoon

1

Import existing FAQs & guides

We'll migrate them for free.

2

Brand your help center

Pick a template, customize visually, publish.

3

Embed in your app

Add a webview/panel and pass context for smart suggestions.

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Works with your stack

  • Webview-friendly embeds; deep link to any article
  • SSO for staff access and governance
  • Export & API for custom workflows

Built for mobile at scale

  • Fast global delivery and high availability
  • Privacy-minded data practices; role-based access
  • Backups and version history

Designed to be lightweight and responsive for mobile constraints.

Common questions from mobile teams

Do we need a native SDK?

No — use a webview or embed to show contextual help.

Will it match our app's look?

Yes — full visual control in the Template Editor.

Is it fast enough for mobile?

Yes — lightweight embeds optimized for performance.

Can we localize content?

Absolutely — manage translations centrally.

How fast can we go live?

Most teams ship in hours. We'll handle the migration.

Talk to us — we'll help you choose the best integration pattern.

Ready to put answers inside your app?

Give users instant, contextual help — without building a native help system.

Start Free Trial Request a Demo