Launch client help centers without rebuilding the same thing
Give every client a white-label knowledge base you can launch quickly, maintain from one place, and hand off cleanly when the project is done.
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Trusted by 300+ SaaS, ecommerce, education, and service teams worldwide
Client work shouldn't mean rebuilding the same thing
Built for agencies, consultants, and implementation teams.
Slow custom builds
Every client needs a help center, but building from scratch takes weeks.
Brand inconsistency
Matching each client's brand perfectly is tedious without a visual editor.
Management overhead
Juggling logins, hosting, and updates across multiple client sites.
Handoff friction
Training clients and transferring ownership is messy and time-consuming.
HelpCenter.io gives every client a support experience that feels finished from day one.
Built for agencies who deliver at scale
White-label and rebrandable
Custom domains, rebrandable templates, and full visual control keep the customer-facing experience focused on the client's brand.
Browse templatesMulti-client dashboard
Manage client help centers from one place, switch contexts quickly, and keep each account separated.
No-code template editor
Use live preview to match brand colors, typography, and layout without pulling a developer into every tweak.
Template EditorEasy handoff
Give clients admin access and training material when the project is ready; when they should own it, we transfer the account to them.
White-label help centers that feel native to every client
Custom domains
Point help.clientname.com to the client's help center so customers never leave a familiar branded experience.
Rebrandable templates
Colors, typography, logos, and layouts are easy to align with the client's style guide.
Unbranded delivery
The customer-facing experience stays focused on the client's brand, not the tool behind it.
Manage client help centers from one dashboard
Single login
Access the client help centers you manage without juggling separate hosting setups.
Reusable starting points
Start each new client from a theme in the gallery instead of a blank page, then make it theirs.
Team collaboration
Assign team members to the right client help centers and keep ownership clear.
Each additional help center is priced separately. Team members: 1 on Bootstrap, up to 10 on Growth, unlimited on Catalyst.
Explore multi-client setupMatch the client's brand without custom development
Live preview
See changes as you customize colors, fonts, and layouts.
Reusable sections
Shape the homepage, article pages, and navigation around what each client's customers need.
Reusable approach
Keep the quality of a custom build while reducing the repeat work across similar projects.
No CSS required
Deliver a polished help center without turning every change into a dev ticket.
Handoff stays clean when the project goes live
Admin access, then ownership
Invite the client as an Admin when they are ready to run content day to day. When they should own the account, the HelpCenter.io team moves ownership and billing to them, and your agency keeps the role you choose.
Training included
Give clients clear onboarding material so they can edit articles without a long training cycle.
Ongoing support option
Keep access if your agency continues to maintain content, templates, or reporting.
Clean separation
Billing, admin, and content ownership can move to the client or stay with your agency for ongoing work.
Launch client help centers in 3 steps
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Pick a template and customize branding
Use the visual editor to match the client's colors, fonts, and logo.
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Add content and connect a custom domain
Import or create articles; point their custom domain to the help center.
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Launch and hand off to the client
Publish, invite the client as an admin, or keep access if you are managing support content long term.
What agencies achieve with HelpCenter.io
A finished support layer for every client, without starting from zero each time.
Faster delivery
Launch the support layer faster because the help center structure is already handled.
Higher margins
Spend fewer billable hours rebuilding common help center features and more time on client-specific value.
Happier clients
Deliver a support experience their customers can actually use from the first launch.
Pricing and partner support for agencies
Flexible pricing for agencies
- Per-client billing now, agency subscription options as you grow
- White-label reselling conversations for partner agencies
- Volume pricing for agencies managing multiple client help centers
Partner support
- Agency onboarding and training, plus free migration on Growth and Catalyst
- Priority support for active client launches
- Co-marketing opportunities for selected agency partners
Each additional help center is priced separately, so every client gets the plan that fits.
Common questions from agencies
Can clients see HelpCenter.io branding?
How do we bill clients?
Can we manage multiple clients easily?
How does client handoff work?
Do you offer partner programs?
Talk to us about becoming a partner agency.
Ready to launch white-label client help centers faster?
Build the support layer once, rebrand it for every client, and hand over a help center their customers can trust.
No credit card required · Free migration on Growth and Catalyst