Learning Hub

Free Video guides, filmed in the real product

Learn HelpCenter.io by watching it work

Short lessons on a demo help center, one feature at a time. Every lesson pairs with its step-by-step article, so you can watch, read, or both.

Try dark mode custom domain JWT FAQ section custom CSS
4
courses
46
lessons
38
minutes in all
Free
to watch, no sign-up

Learning paths

Pick a goal. We'll line up the lessons.

Each path strings together the lessons you need from across our courses, so you only watch what moves you forward.

All paths

Evaluating HelpCenter.io?

See HelpCenter.io in 7 minutes

Eight short lessons cut from our courses: themes, the widget, FAQ sections, proactive messages, your own domain and publishing. Filmed in the real product, no sign-up needed.

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14-day free trial, no credit card required.

  1. Length 1:02 A quick tour
  2. Length 1:07 Start from a theme
  3. Length 0:48 What your visitors get
  4. Length 1:02 FAQ sections on your pages
  5. Length 1:02 Invite visitors at the right moment
  6. Length 0:39 Edit once, see it change everywhere
  7. Length 0:45 Your help center on your own address
  8. Length 0:33 Publish and version history

Courses

Every course, start to finish

Each course is one video guide, split into lessons of a minute or two. Start anywhere: every lesson stands on its own.

Watch, read, or both

Built so you never sit through a minute you don't need

  • Jump to any chapter

    Every chapter is its own lesson with its own link. Send a teammate the exact minute they need.

  • Read it step by step

    Each lesson links its step-by-step article in our help center, so you can read along, or read instead.

  • Search inside the videos

    We search every word of the narration, so "dark mode" finds the moment, not just the video.

Coming soon

Being filmed next

More courses on features you can use today. Until each film is ready, its articles in our help center walk you through it.

  • Coming soon

    Get started

    Set up a help center from scratch

    From a new account to a published help center: set it up, write your first article, organize categories and go public.

    Until then: Create your HelpCenter.io account

  • Coming soon

    Design

    Match your brand from your website

    Paste your website address, review the light and dark theme the AI theming agent proposes, then apply it to your draft and publish. Changing it afterwards by chat is a Catalyst feature.

    Until then: Make your help center look like your brand

  • Coming soon

    AI and agents

    Run your help center from Claude and ChatGPT

    Install the HelpCenter.io plugin, sign in, and let your AI assistant find what readers could not find, draft the missing articles and restyle your help center. Also: let your readers' assistants answer from your published articles.

    Claude and ChatGPT plugins: Growth and Catalyst

    Until then: Connect Claude, ChatGPT and other AI agents

  • Coming soon

    Languages

    Your help center in more than one language

    Add a language, translate articles and interface texts, release when ready, and see what readers see. Translating with AI is a Catalyst feature.

    Multiple languages: Growth and Catalyst

    Until then: Add a language to your help center

  • Coming soon

    Statistics

    Find what customers search for and cannot find

    Read your statistics, spot the searches that return nothing, and write the article that is missing. How far back you can look depends on your plan.

    Until then: Read your help center statistics

  • Coming soon

    Content quality

    Keep articles accurate

    See and restore earlier versions, flag articles for review, get notified when one changes, and rework a live article safely with staged changes on Catalyst.

    Until then: See and restore earlier versions of an article

Ready to try it on your own help center?

Start your 14-day free trial, no credit card needed. 41 of 46 lessons work on every plan, and the other 5 say which plan they need.

Start free trial See pricing