Length 1:02
The Template Editor · Lesson 2
A quick tour
The live preview on the left, the settings on the right, and what each tab is for.
Learning path · For teams evaluating HelpCenter.io
See HelpCenter.io in 7 minutes
A quick look at the product: a theme, the widget, FAQ sections, proactive messages, your own address and publishing.
- 8 lessons
- 6:58 in all
- From 3 courses
0 of 8 done
The lessons, in order
Each one plays on its own, from its own course.
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Length 1:02
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Length 1:07
The Template Editor · Lesson 3
Start from a theme
Browse the Theme gallery, compare a theme with your design, and choose which parts to apply.
Choose a theme Watched -
Length 0:48
Your help center, inside your product · Lesson 3
What your visitors get
Suggested articles for the page, search as you type, and answers to questions in the visitor's own words.
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Length 1:02
Your help center, inside your product · Lesson 5
FAQ sections on your pages
Create a Custom FAQ section, choose where it shows, pick one of 27 designs, and paste one line on your page.
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Length 1:02
Your help center, inside your product · Lesson 6
Invite visitors at the right moment
A proactive message that appears on your plans page after ten seconds, and the rules for when it shows.
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Length 0:39
FAQs and FAQ sections · Lesson 11
Edit once, see it change everywhere
Change an answer once, and watch it update on your pricing page, in articles and in the help center.
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Length 0:45
Your help center, inside your product · Lesson 10
Your help center on your own address
Show the help center inside a page of your site, or give it a custom domain such as help.northwind.example.
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Length 0:33
The Template Editor · Lesson 12
Publish and version history
Publish with a note for your team, and restore an earlier design from Version history.
Publish your design Watched
More paths
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Make it look like your brand
Pick a theme, add your logo, set colors and fonts, check it on a phone, then publish.
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Put help inside your product
The widget on your site, articles opened from your own links, FAQ sections and well-timed messages.
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Write each answer once
Short FAQs under your articles, grouped into sections, and shown on any page of your site.
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Switch to the new editor safely
Start a private draft, fix what didn't carry over, publish, and know the way back.
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Build help into your web app
Sign readers in with JWT, keep help in step with every page, and react to events from your code.