Learning path · For developers
Sign readers in with JWT, keep help in step with every page, and react to events from your code.
0 of 5 done
Each one plays on its own, from its own course.
Length 1:33
Your help center, inside your product · Lesson 7
Keep a private help center for signed-in partners: the shared secret, your token route, and onAuthExpired.
Length 1:03
Your help center, inside your product · Lesson 8
Give each page of your app a help category, and call setCategory whenever the page changes.
Length 0:38
Your help center, inside your product · Lesson 9
Call hcWidget.trigger when something fails, so a proactive message offers help, and destroy on sign-out.
Length 0:27
Your help center, inside your product · Lesson 4
Add data-hc-article to a link, and the article opens in the widget instead of a new page.
Length 1:10
FAQs and FAQ sections · Lesson 10
Show FAQs at checkout without the help button, and in your app on a dark theme to match.
A quick look at the product: a theme, the widget, FAQ sections, proactive messages, your own address and publishing.
Pick a theme, add your logo, set colors and fonts, check it on a phone, then publish.
The widget on your site, articles opened from your own links, FAQ sections and well-timed messages.
Short FAQs under your articles, grouped into sections, and shown on any page of your site.
Start a private draft, fix what didn't carry over, publish, and know the way back.
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