The Pros and Cons of Choosing an Open Source Knowledge Base vs a SaaS Solution
When it comes to establishing a knowledge base for your business, the
Ivan Penchev
Top 10 Strategies for Building an Effective Knowledge Base
In an era where customer experience stands at the forefront of business
15 Open Source Knowledge Base Software Solutions for 2023
In the digital age, information is the most valuable asset for any
The Ultimate Guide to Building a Knowledge Base
Creating an effective knowledge base is an important part of any organization.
Release Note: Our best help center template editor just got even better
We worked hard on this update to make it even easier for
Sometimes all you need is NOT a chat bot. Meet our smart widget.
Chatbots often turn out ineffective and lead to more disappointed customers than
Discover the unlimited possibilities with our latest release
When I started HelpCenter.io, I had that great vision for the
Release Note: Level up your help center analytics, set up custom redirects, and more
We understand that the ability to collect enough information about how well
Our knowledge base template got open-sourced
Self-service customer support could be the future of customer support and every
Integration with Front
In our most recent release note, we have announced the availability of
Release note: Contact form, FAQs improvements, integrations and more
In the following release article, like usual, I’m going to show
5 Ways a Knowledge Base Can Help You Improve Customer Happiness
There are many ways to increase online customer satisfaction. However, did you