Built for healthcare

Vital: a healthcare knowledge base template

Vital is a calm, reassuring knowledge base template for healthcare, with the easy-to-read Lexend typeface, spacious layouts and a gentle teal palette.

  • Lexend
  • Spacious spacing
  • Dark mode built in
  • 6 pages designed

Included on every plan, and in the 14-day free trial. No credit card needed.

Every page, designed

See Vital on every page.

Real screenshots of a demo help center running Vital exactly as it ships, before any changes. Pick a page to see it.

Vital knowledge base template: the whole home page
The whole Vital home page, top to bottom.
Vital knowledge base template: a category page
A category page, listing the category’s articles and subcategories.
Vital knowledge base template: a article page
An article page, in the reading layout Vital gives every article.
Vital knowledge base template: a search results page
Vital knowledge base template: the home page in dark mode
The home page in dark mode. Vital has its own dark palette, and visitors get it automatically when their device is set to dark mode.
Vital knowledge base template on a phone: the home page
The home page on a phone, 390 pixels wide.
About the template

About Vital

Vital is designed for the questions people ask when they are worried: appointments, billing and care. Lexend, a typeface made for easy reading, spacious layouts and a soft teal palette keep every page calm, and the hero asks “How can we support you today?”

Categories sit in two wide columns so each has room to explain itself, category pages end with a gentle “Not sure what you need?” prompt, and articles keep a table of contents beside the text and “Related guidance” below it.

Best for

  • Clinics, telehealth and wellbeing services
  • Appointment, billing and care questions
  • Readers who need clear, easy-to-read pages
Page by page

What’s on each page.

What Vital puts on each page before you change anything. Every section can be removed, reordered or added to in the editor.

Home page

  • A large search box
  • Category cards“2 across”
  • Featured articles

Category pages

  • The category’s articles and subcategories
  • Search in the header
  • A contact prompt“Not sure what you need?”

Article pages

  • Search in the header
  • A table of contents beside the article
  • A “Was this helpful?” rating
  • Related articles“Related guidance”

Search results, contact and 404 pages are designed in the same style.

Make it yours

Start from Vital’s settings. Change any of them.

These are the settings Vital ships with. Each one is a control in the visual editor, and changing it restyles every page at once. Add your logo, use your own fonts, and add custom CSS when you want full control.

Start with Vital
Typefaces

Headings Lexend

Body Lexend

Colours

Light

  • Primary: #0d9488
  • Accent: #0ea5e9
  • Background: #ffffff
  • Surface: #f0fdfa

Dark

  • Primary: #2dd4bf
  • Accent: #38bdf8
  • Background: #04201d
  • Surface: #0a2e2a
Corners
  • Small: 8px
  • Medium: 14px
  • Large: 22px
Spacing

Spacious

One of compact, comfortable or spacious, set for the whole help center.

Included with Vital, and with every template

What every template includes
  • Search with instant results
  • Dark mode, built in
  • Reflows down to 320px
  • WCAG AA colour contrast
  • Sitemap, meta and hreflang
  • Every language you publish in
FAQ

Questions about Vital.

More in the templates FAQ, or ask our team from our help center.

Is the Vital template free?

Vital is included in every HelpCenter.io plan at no extra cost, like every template, and you can try it free for 14 days with no credit card needed.

Can I change Vital’s colours and fonts?

Yes. Vital starts with Lexend and #0d9488 as its primary colour. Both are settings in the visual editor, along with your logo, the rest of the palette, the corner radius and the spacing, and changing one restyles every page.

Does Vital have a dark mode?

Yes. Vital has its own dark palette, and visitors get it automatically when their device is set to dark mode. You can edit the dark palette separately from the light one, and add a logo made for dark backgrounds.

Can I switch from Vital to another template later?

Yes, whenever you like, from the theme gallery in the editor. You compare the new template with your current design and choose which parts of it to apply. Your articles and categories are never touched, and nothing changes for visitors until you publish.

Does Vital work on phones?

Yes. Vital is built to reflow on screens as narrow as 320px, and the editor previews desktop, tablet and mobile sizes before you publish. The phone screenshot on this page shows its home page 390 pixels wide.

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Start your help center on Vital.

Your 14-day trial starts with Vital already applied. Make it yours in the editor and publish when it looks right. No credit card needed.