Support Classic
A warm, familiar support hub with a hero search customers reach for first.
Versatile brand style
Aurora Support knowledge base template
Aurora Support opens on a soft gradient hero with search front and centre, then brings categories, FAQs, trending articles and a contact prompt together.
- Roboto
- Comfortable spacing
- Dark mode built in
- 6 pages designed
Included on every plan, and in the 14-day free trial. No credit card needed.
Every page, designed
See Aurora Support on every page.
Real screenshots of a demo help center running Aurora Support exactly as it ships, before any changes. Pick a page to see it.
About the template
About Aurora Support
Aurora Support puts everything a visitor might need on the home page: a gradient hero with your logo, navigation and a large search box, category cards, your FAQs, a “Trending articles” list and a prompt to contact you when the answer is not there.
When AI answers are switched on, visitors can ask in their own words straight from the hero’s search box. Article pages keep your categories in a sidebar and end with a rating and related articles.
Best for
- Support teams that want answers, FAQs and contact on one page
- Help centers that use Ask AI
- Brands that like a bold gradient
Page by page
What’s on each page.
What Aurora Support puts on each page before you change anything. Every section can be removed, reordered or added to in the editor.
Home page
- A language switcher
- A large search box
- Category cards“3 across”
- FAQs
- Featured articles“Trending articles”
- A contact prompt“Can't find what you are looking for?”
Category pages
- The category’s articles and subcategories
- A large search box
- A contact prompt“Still stuck?”
Article pages
- A large search box
- A topic tree in the sidebar“Categories”
- A “Was this helpful?” rating
- Related articles
Search results, contact and 404 pages are designed in the same style.
Make it yours
Start from Aurora Support’s settings. Change any of them.
These are the settings Aurora Support ships with. Each one is a control in the visual editor, and changing it restyles every page at once. Add your logo, use your own fonts, and add custom CSS when you want full control.
Start with Aurora SupportTypefaces
Headings Roboto
Body Roboto
Colours
Light
- Primary: #dd5784
- Accent: #312d85
- Background: #ffffff
- Surface: #f7f8fc
Dark
- Primary: #ff7ba3
- Accent: #7b74e0
- Background: #12101f
- Surface: #1b1830
Corners
- Small: 6px
- Medium: 10px
- Large: 14px
Spacing
Comfortable
One of compact, comfortable or spacious, set for the whole help center.
Included with Aurora Support, and with every template
What every template includes- Search with instant results
- Dark mode, built in
- Reflows down to 320px
- WCAG AA colour contrast
- Sitemap, meta and hreflang
- Every language you publish in
FAQ
Questions about Aurora Support.
More in the templates FAQ, or ask our team from our help center.
Is the Aurora Support template free?
Aurora Support is included in every HelpCenter.io plan at no extra cost, like every template, and you can try it free for 14 days with no credit card needed.
Can I change Aurora Support’s colours and fonts?
Yes. Aurora Support starts with Roboto and #dd5784 as its primary colour. Both are settings in the visual editor, along with your logo, the rest of the palette, the corner radius and the spacing, and changing one restyles every page.
Does Aurora Support have a dark mode?
Yes. Aurora Support has its own dark palette, and visitors get it automatically when their device is set to dark mode. You can edit the dark palette separately from the light one, and add a logo made for dark backgrounds.
Can I switch from Aurora Support to another template later?
Yes, whenever you like, from the theme gallery in the editor. You compare the new template with your current design and choose which parts of it to apply. Your articles and categories are never touched, and nothing changes for visitors until you publish.
Does Aurora Support work on phones?
Yes. Aurora Support is built to reflow on screens as narrow as 320px, and the editor previews desktop, tablet and mobile sizes before you publish. The phone screenshot on this page shows its home page 390 pixels wide.
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Start your help center on Aurora Support.
Your 14-day trial starts with Aurora Support already applied. Make it yours in the editor and publish when it looks right. No credit card needed.