Built for retail

Boutique: a retail knowledge base template

Boutique is a warm, editorial knowledge base template for online stores, with serif headings, a promo line in the hero and links for orders and returns.

  • Fraunces and Inter
  • Comfortable spacing
  • Dark mode built in
  • 6 pages designed

Included on every plan, and in the 14-day free trial. No credit card needed.

Every page, designed

See Boutique on every page.

Real screenshots of a demo help center running Boutique exactly as it ships, before any changes. Pick a page to see it.

Boutique knowledge base template: the whole home page
The whole Boutique home page, top to bottom.
Boutique knowledge base template: a category page
A category page, listing the category’s articles and subcategories.
Boutique knowledge base template: a article page
An article page, in the reading layout Boutique gives every article.
Boutique knowledge base template: a search results page
Boutique knowledge base template: the home page in dark mode
The home page in dark mode. Boutique has its own dark palette, and visitors get it automatically when their device is set to dark mode.
Boutique knowledge base template on a phone: the home page
The home page on a phone, 390 pixels wide.
About the template

About Boutique

Boutique is made for online stores. Fraunces serif headings and a warm orange-to-pink hero give it an editorial feel, and the hero has room for a promo line under the headline, like your returns policy.

The header comes with links for order tracking and returns, ready to point at your store’s own pages, and articles end with share buttons and “You might also like” cards, so a shopper who came for a delivery answer finds the next thing to read.

HelpCenter.io for e-commerce

Best for

  • Online stores and direct-to-consumer brands
  • Order, delivery and returns questions
  • Brands with an editorial look
Page by page

What’s on each page.

What Boutique puts on each page before you change anything. Every section can be removed, reordered or added to in the editor.

Home page

  • A large search box
  • Category cards“3 across”
  • Featured articles

Category pages

  • The category’s articles and subcategories
  • Search in the header

Article pages

  • Search in the header
  • Share buttons
  • Related articles“You might also like”

Search results, contact and 404 pages are designed in the same style.

Make it yours

Start from Boutique’s settings. Change any of them.

These are the settings Boutique ships with. Each one is a control in the visual editor, and changing it restyles every page at once. Add your logo, use your own fonts, and add custom CSS when you want full control.

Start with Boutique
Typefaces

Headings Fraunces

Body Inter

Colours

Light

  • Primary: #c2410c
  • Accent: #be185d
  • Background: #fffaf6
  • Surface: #fdf0e7

Dark

  • Primary: #fb923c
  • Accent: #f472b6
  • Background: #1a120e
  • Surface: #241813
Corners
  • Small: 6px
  • Medium: 12px
  • Large: 18px
Spacing

Comfortable

One of compact, comfortable or spacious, set for the whole help center.

Included with Boutique, and with every template

What every template includes
  • Search with instant results
  • Dark mode, built in
  • Reflows down to 320px
  • WCAG AA colour contrast
  • Sitemap, meta and hreflang
  • Every language you publish in
FAQ

Questions about Boutique.

More in the templates FAQ, or ask our team from our help center.

Is the Boutique template free?

Boutique is included in every HelpCenter.io plan at no extra cost, like every template, and you can try it free for 14 days with no credit card needed.

Can I change Boutique’s colours and fonts?

Yes. Boutique starts with Fraunces and Inter and #c2410c as its primary colour. Both are settings in the visual editor, along with your logo, the rest of the palette, the corner radius and the spacing, and changing one restyles every page.

Does Boutique have a dark mode?

Yes. Boutique has its own dark palette, and visitors get it automatically when their device is set to dark mode. You can edit the dark palette separately from the light one, and add a logo made for dark backgrounds.

Can I switch from Boutique to another template later?

Yes, whenever you like, from the theme gallery in the editor. You compare the new template with your current design and choose which parts of it to apply. Your articles and categories are never touched, and nothing changes for visitors until you publish.

Does Boutique work on phones?

Yes. Boutique is built to reflow on screens as narrow as 320px, and the editor previews desktop, tablet and mobile sizes before you publish. The phone screenshot on this page shows its home page 390 pixels wide.

Keep browsing

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  • Home page of the Arcade knowledge base template

    Arcade

    Bold, playful support that matches the energy of your community.

Start your help center on Boutique.

Your 14-day trial starts with Boutique already applied. Make it yours in the editor and publish when it looks right. No credit card needed.