Built for internal teams

Commons: an internal teams knowledge base template

Commons is a friendly internal knowledge base template, with Bricolage Grotesque headings, “who to ask” team cards and handbook topics that show their owners.

  • Bricolage Grotesque and Figtree
  • Comfortable spacing
  • Dark mode built in
  • 6 pages designed

Included on every plan, and in the 14-day free trial. No credit card needed.

Every page, designed

See Commons on every page.

Real screenshots of a demo help center running Commons exactly as it ships, before any changes. Pick a page to see it.

Commons knowledge base template: the whole home page
The whole Commons home page, top to bottom.
Commons knowledge base template: a category page
A category page, listing the category’s articles and subcategories.
Commons knowledge base template: a article page
An article page, in the reading layout Commons gives every article.
Commons knowledge base template: a search results page
Commons knowledge base template: the home page in dark mode
The home page in dark mode. Commons has its own dark palette, and visitors get it automatically when their device is set to dark mode.
Commons knowledge base template on a phone: the home page
The home page on a phone, 390 pixels wide.
About the template

About Commons

Commons is made for the handbook your whole team uses. Bricolage Grotesque headings and a forest green welcome put search first, three cards point people to the right team, topic cards show who maintains them and when they last changed, and new starters get questions of their own.

Articles keep the handbook on the left and an outline with each reader’s recent pages on the right, show who wrote them, and end with comments, so questions about a policy live beside it. Search results come as cards that name the author too.

HelpCenter.io for internal knowledge bases

Best for

  • People, HR and operations teams
  • IT help desks and internal tools
  • Company handbooks and policies
Page by page

What’s on each page.

What Commons puts on each page before you change anything. Every section can be removed, reordered or added to in the editor.

Home page

  • A large search box
  • Category cards“3 across”
  • FAQs“New here? Start with these”
  • An article list“Recently updated”
  • A contact prompt“Can't find it?”

Category pages

  • The category’s articles and subcategories
  • Search in the header
  • A topic tree in the sidebar“Handbook”
  • FAQs“Quick answers”

Article pages

  • Search in the header
  • A topic tree in the sidebar“Handbook”
  • A “Was this helpful?” rating
  • Reader comments
  • A table of contents in the side rail
  • Recently viewed articles“You looked at”

Search results, contact and 404 pages are designed in the same style.

Make it yours

Start from Commons’s settings. Change any of them.

These are the settings Commons ships with. Each one is a control in the visual editor, and changing it restyles every page at once. Add your logo, use your own fonts, and add custom CSS when you want full control.

Start with Commons
Typefaces

Headings Bricolage Grotesque

Body Figtree

Colors

Light

  • Primary: #2c6a4c
  • Accent: #d99a1e
  • Background: #fafaf6
  • Surface: #f0f2eb

Dark

  • Primary: #86d0a8
  • Accent: #f2c14e
  • Background: #111512
  • Surface: #1a201b
Corners
  • Small: 8px
  • Medium: 12px
  • Large: 18px
Spacing

Comfortable

One of compact, comfortable or spacious, set for the whole help center.

Included with Commons, and with every template

What every template includes
  • Search with instant results
  • Dark mode, built in
  • Reflows down to 320px
  • WCAG AA color contrast
  • Sitemap, meta and hreflang
  • Every language you publish in
FAQ

Questions about Commons.

More in the templates FAQ, or ask our team from our help center.

Is the Commons template free?

Commons is included in every HelpCenter.io plan at no extra cost, like every template, and you can try it free for 14 days with no credit card needed.

Can I change Commons’s colors and fonts?

Yes. Commons starts with Bricolage Grotesque and Figtree and #2c6a4c as its primary color. Both are settings in the visual editor, along with your logo, the rest of the palette, the corner radius and the spacing, and changing one restyles every page.

Does Commons have a dark mode?

Yes. Commons has its own dark palette, and visitors get it automatically when their device is set to dark mode. You can edit the dark palette separately from the light one, and add a logo made for dark backgrounds.

Can I switch from Commons to another template later?

Yes, whenever you like, from the theme gallery in the editor. You compare the new template with your current design and choose which parts of it to apply. Your articles and categories are never touched, and nothing changes for visitors until you publish.

Does Commons work on phones?

Yes. Commons is built to reflow on screens as narrow as 320px, and the editor previews desktop, tablet and mobile sizes before you publish. The phone screenshot on this page shows its home page 390 pixels wide.

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Start your help center on Commons.

Your 14-day trial starts with Commons already applied. Make it yours in the editor and publish when it looks right. No credit card needed.