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Built for professional services
Charter: a professional services knowledge base template
Charter is a composed knowledge base template for law firms, insurers and advisers, with Newsreader serif headings, a burgundy hero and a numbered topic index.
- Newsreader and Public Sans
- Comfortable spacing
- Dark mode built in
- 6 pages designed
Included on every plan, and in the 14-day free trial. No credit card needed.
Every page, designed
See Charter on every page.
Real screenshots of a demo help center running Charter exactly as it ships, before any changes. Pick a page to see it.
About the template
About Charter
Charter is made for clients in the middle of a matter or a claim. Newsreader serif headings and a burgundy letterhead hero with brass rings set a composed tone, topics read like a numbered index that shows when each was last updated, and three short promises sit beneath it.
Articles read like documents: the topic tree on the left, an outline on the right, the author and date under the title and a print and PDF menu above it, because clients file what they read. Category and search pages end with a prompt to speak with your team.
Best for
- Law firms and legal services
- Insurers, brokers and claims teams
- Accountants and other advisers
Page by page
What’s on each page.
What Charter puts on each page before you change anything. Every section can be removed, reordered or added to in the editor.
Home page
- A large search box
- Category rows“2 across”
- Featured articles“Most consulted guidance”
- A contact prompt“Prefer to speak with someone?”
Category pages
- The category’s articles and subcategories
- Search in the header
- A topic tree in the sidebar“All topics”
- A contact prompt“Questions about your own situation?”
Article pages
- Search in the header
- A topic tree in the sidebar“Topics”
- An export menu
- Related articles“See also”
- A “Was this helpful?” rating
- A table of contents in the side rail
Search results, contact and 404 pages are designed in the same style.
Make it yours
Start from Charter’s settings. Change any of them.
These are the settings Charter ships with. Each one is a control in the visual editor, and changing it restyles every page at once. Add your logo, use your own fonts, and add custom CSS when you want full control.
Start with CharterTypefaces
Headings Newsreader
Body Public Sans
Colors
Light
- Primary: #7a2335
- Accent: #a07a3c
- Background: #fbf9f5
- Surface: #f3eee6
Dark
- Primary: #e8a0ac
- Accent: #d4b27a
- Background: #161210
- Surface: #201a17
Corners
- Small: 2px
- Medium: 3px
- Large: 4px
Spacing
Comfortable
One of compact, comfortable or spacious, set for the whole help center.
Included with Charter, and with every template
What every template includes- Search with instant results
- Dark mode, built in
- Reflows down to 320px
- WCAG AA color contrast
- Sitemap, meta and hreflang
- Every language you publish in
Is the Charter template free?
Charter is included in every HelpCenter.io plan at no extra cost, like every template, and you can try it free for 14 days with no credit card needed.
Can I change Charter’s colors and fonts?
Yes. Charter starts with Newsreader and Public Sans and #7a2335 as its primary color. Both are settings in the visual editor, along with your logo, the rest of the palette, the corner radius and the spacing, and changing one restyles every page.
Does Charter have a dark mode?
Yes. Charter has its own dark palette, and visitors get it automatically when their device is set to dark mode. You can edit the dark palette separately from the light one, and add a logo made for dark backgrounds.
Can I switch from Charter to another template later?
Yes, whenever you like, from the theme gallery in the editor. You compare the new template with your current design and choose which parts of it to apply. Your articles and categories are never touched, and nothing changes for visitors until you publish.
Does Charter work on phones?
Yes. Charter is built to reflow on screens as narrow as 320px, and the editor previews desktop, tablet and mobile sizes before you publish. The phone screenshot on this page shows its home page 390 pixels wide.
Keep browsing
More templates built for an industry.
Start your help center on Charter.
Your 14-day trial starts with Charter already applied. Make it yours in the editor and publish when it looks right. No credit card needed.