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Lesson 10 of 10 · 0:42
Wrap-up
From Move to the new Template Editor · Verified against the live product on Nov 3, 2026
This lesson
A recap of the move, and how to reach our team if your help center is heavily customized.
Prefer to read? Follow it step by step
Moments in this lesson
Transcript
- 7:15So that's the move.
- 7:16We started a draft from the classic design, saw what came across, and fixed what didn't.
- 7:22We brought the custom CSS up to date, previewed every page, published... and saw how to switch back.
- 7:28If your help center is heavily customized, or your code needs more than a quick fix, our team is here to help.
- 7:35Click Need help?
- 7:36on the right edge of your dashboard... or email support at helpcenter dot io.
- 7:41To learn everything else the new editor can do, watch our video guide to the Template Editor.
- 7:46Thanks for watching!
Captions and this transcript come from the narration, word for word. Click any line to play from there.
About the course
Bring your classic design across, check what changed, and publish when you're ready. Your visitors see nothing until then.
What you'll learn
- What the new template editor adds, and what stays exactly the same
- How to start the move with Try the new editor, and why it's safe
- What comes across from your classic design on its own, in every language
- How to fix what doesn't, and update custom CSS written for the classic design
- How to preview every page at every size, and in dark mode
- Publishing the switch, restoring an earlier version, and switching back
- Who it's for
- Help centers still on the classic template editor.
- Format
- 10 lessons, 7:56 in all. English captions and a full transcript.
- Last verified
- Nov 3, 2026, on the live product with the Northwind demo help center
- Plans
- Everything in this course works on every plan.
Articles
Every lesson pairs with a help article, so you can read the steps at your own pace.
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Move your help center to the new template editor self.helpcenter.io/content/move-to-the-new-template-editorGoes with these lessons
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Which template editor does my help center use? self.helpcenter.io/content/which-template-editorGoes with
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What carries over to the new template editor self.helpcenter.io/content/what-carries-over-to-the-new-template-editorGoes with these lessons
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Custom CSS reference: selectors and examples self.helpcenter.io/content/custom-css-referenceGoes with
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My custom CSS doesn't work self.helpcenter.io/content/custom-css-not-workingGoes with
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Preview on phones, tablets and in dark mode self.helpcenter.io/content/preview-your-designGoes with
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Publish your design self.helpcenter.io/content/publish-your-designGoes with
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Switch back to the classic template editor self.helpcenter.io/content/switch-back-to-the-classic-editorGoes with
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Contact HelpCenter.io support self.helpcenter.io/content/contact-supportGoes with