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Lesson 2 of 10 · 0:46
Why move to the new editor
From Move to the new Template Editor · Verified against the live product on Nov 3, 2026
This lesson
Ready-made themes, a layout for every kind of page, dark mode, and a restore point every time you publish.
Prefer to read? Follow it step by step
Moments in this lesson
Length 0:54
Up next · 0:54
3. Start the move
Click Try the new editor, and get a private draft made from your latest classic design.
Transcript
- 0:50This is the classic template editor.
- 0:52The preview is on the left... and the Customization panel on the right.
- 0:56The new template editor gives you a lot more.
- 0:59Ready-made themes... a layout you can change for every kind of page...
- 1:04dark mode built in... and a restore point every time you publish.
- 1:08AI assistants connected to your help center can work on its design, too.
- 1:13And the move only changes how your help center looks.
- 1:16Your articles, categories and translations... your web addresses, search, the widget and your custom domain all stay exactly as they are.
- 1:24Best of all, it starts as a draft.
- 1:27You can look around for as long as you like...
- 1:29and nothing changes for your visitors until you publish.
Captions and this transcript come from the narration, word for word. Click any line to play from there.
About the course
Bring your classic design across, check what changed, and publish when you're ready. Your visitors see nothing until then.
What you'll learn
- What the new template editor adds, and what stays exactly the same
- How to start the move with Try the new editor, and why it's safe
- What comes across from your classic design on its own, in every language
- How to fix what doesn't, and update custom CSS written for the classic design
- How to preview every page at every size, and in dark mode
- Publishing the switch, restoring an earlier version, and switching back
- Who it's for
- Help centers still on the classic template editor.
- Format
- 10 lessons, 7:56 in all. English captions and a full transcript.
- Last verified
- Nov 3, 2026, on the live product with the Northwind demo help center
- Plans
- Everything in this course works on every plan.
Articles
Every lesson pairs with a help article, so you can read the steps at your own pace.
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Move your help center to the new template editor self.helpcenter.io/content/move-to-the-new-template-editorGoes with these lessons
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Which template editor does my help center use? self.helpcenter.io/content/which-template-editorGoes with
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What carries over to the new template editor self.helpcenter.io/content/what-carries-over-to-the-new-template-editorGoes with these lessons
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Custom CSS reference: selectors and examples self.helpcenter.io/content/custom-css-referenceGoes with
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My custom CSS doesn't work self.helpcenter.io/content/custom-css-not-workingGoes with
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Preview on phones, tablets and in dark mode self.helpcenter.io/content/preview-your-designGoes with
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Publish your design self.helpcenter.io/content/publish-your-designGoes with
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Switch back to the classic template editor self.helpcenter.io/content/switch-back-to-the-classic-editorGoes with
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Contact HelpCenter.io support self.helpcenter.io/content/contact-supportGoes with