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Lesson 9 of 12 · 0:44
FAQs on your pricing and product pages
From FAQs and FAQ sections · Verified against the live product on Nov 4, 2026
This lesson
Copy a section's one line and paste it where the questions belong, right under your plans.
Prefer to read? Follow it step by step
Moments in this lesson
Length 1:10
Up next · 1:10
10. FAQs at checkout and in your app
Show FAQs at checkout without the help button, and in your app on a dark theme to match.
Transcript
- 6:47Now, our pricing page.
- 6:49The widget's snippet is already on every page of our site, so a section needs one more line.
- 6:55Install shows it... and I'll copy it.
- 6:57In the pricing page's code, I'll paste it where the questions should go, right under the plans... and save.
- 7:04I'll reload the page... and there it is, in Duet and Northwind teal, right where people choose a plan.
- 7:11Our product page has its own section, Home Dock questions, in the Glass design.
- 7:16One snippet per site, and as many sections as you need.
- 7:19A section shows only on the sites listed under its Display on URLs, and always in your help center.
- 7:25Plans and pricing lists our website, so it shows here.
Captions and this transcript come from the narration, word for word. Click any line to play from there.
About the course
Write each answer once, and show it wherever your customers ask.
What you'll learn
- When to write an FAQ, and when an article is the better fit
- Writing an FAQ, and editing it with Quick edit
- Related FAQs: attach saved ones, or write new ones under an article
- Drafting FAQs from a long article with AI
- FAQ sections in articles, on your help center's pages, and on your website
- A section's design: 27 templates, light, dark and phone previews
- Editing one answer, and seeing it change everywhere
- Who it's for
- Support and content teams who answer the same questions in many places.
- Format
- 12 lessons, 9:57 in all. English captions and a full transcript.
- Last verified
- Nov 4, 2026, on the live product with the Northwind demo help center
- Plans
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Works on every plan. One lesson covers a feature on a higher plan, and says so:
- Lesson 5 · Extend a long article with FAQs AI-drafted FAQs: Catalyst or AI add-on
Articles
Every lesson pairs with a help article, so you can read the steps at your own pace.
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Write FAQs and add them to articles self.helpcenter.io/content/write-faqs
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Write faster with AI writing help self.helpcenter.io/content/ai-writing-helpGoes with
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Embed FAQ sections on your website self.helpcenter.io/content/faq-sections
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Add, move and remove components self.helpcenter.io/content/componentsGoes with