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Lesson 4 of 5 · 1:17
Publish your help center
From Set up a help center from scratch · Verified against the live product on Nov 10, 2026
This lesson
Confirm your email, activate your plan and publish your help center from Settings. Then check it signed out: only published articles show.
Prefer to read? Follow it step by step
Moments in this lesson
Length 0:27
Up next · 0:27
5. Wrap-up
Create your account, write and publish your first article, and when you're ready for customers, publish your help center.
Transcript
- 3:46Here's what a customer sees right now, signed out: This help center isn't published yet.
- 3:51To publish it, open Settings.
- 3:54The Publishing card is at the top... and Publish help center is locked.
- 3:58Two things come first.
- 4:00First, confirm your email address.
- 4:03Open the email we sent when you signed up... and click Verify Email Address... Your email is verified.
- 4:09Back in Settings, the card now says Publish when you activate your plan.
- 4:14Publishing is available once your plan is activated... and activating keeps your free trial, so you won't be charged until it ends.
- 4:21Click Activate your plan.
- 4:23Your plan is on the left, with Change to pick another.
- 4:26Fill in your billing details... add a card... and click Activate.
- 4:35Back in Settings, Publish help center is unlocked.
- 4:38Click it... and confirm with Publish... Your help center is published.
- 4:42Anyone can read it now.
- 4:44Let's check it the way a customer would, signed out.
- 4:47Reload the page... and there's Pebble's help center, with your article.
- 4:53Only published articles show.
- 4:55The sample article in Getting started is still a draft... so readers don't see it.
Captions and this transcript come from the narration, word for word. Click any line to play from there.
About the course
From a new account to a help center anyone can read: sign up, write and publish your first article, then publish your help center.
What you'll learn
- Signing up with no credit card and choosing your help center's address
- The short setup: what you're building, its name, starter categories and a starting look
- Writing an article with steps, a heading and a screenshot, and choosing its category
- Saving a draft, publishing it, and seeing your help center the way your team sees it
- Confirming your email, activating your plan and publishing your help center
- Checking it signed out, the way a customer sees it
- Who it's for
- Anyone starting a help center on HelpCenter.io, from the signup page to a help center customers can read.
- Format
- 5 lessons, 5:28 in all. English captions and a full transcript.
- Last verified
- Nov 10, 2026, on the live product with the Northwind demo help center
- Plans
- Everything in this course works on every plan.
Articles
Every lesson pairs with a help article, so you can read the steps at your own pace.
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Set up your help center: a first-hour checklist self.helpcenter.io/content/set-up-your-help-centerGoes with these lessons
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Create your HelpCenter.io account self.helpcenter.io/content/create-your-account
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Write and publish your first article self.helpcenter.io/content/write-your-first-articleGoes with
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Publish your help center self.helpcenter.io/content/make-your-help-center-publicGoes with