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Lesson 5 of 5 · 0:27
Wrap-up
From Set up a help center from scratch · Verified against the live product on Nov 10, 2026
This lesson
Create your account, write and publish your first article, and when you're ready for customers, publish your help center.
Prefer to read? Follow it step by step
Moments in this lesson
Transcript
Captions and this transcript come from the narration, word for word. Click any line to play from there.
About the course
From a new account to a help center anyone can read: sign up, write and publish your first article, then publish your help center.
What you'll learn
- Signing up with no credit card and choosing your help center's address
- The short setup: what you're building, its name, starter categories and a starting look
- Writing an article with steps, a heading and a screenshot, and choosing its category
- Saving a draft, publishing it, and seeing your help center the way your team sees it
- Confirming your email, activating your plan and publishing your help center
- Checking it signed out, the way a customer sees it
- Who it's for
- Anyone starting a help center on HelpCenter.io, from the signup page to a help center customers can read.
- Format
- 5 lessons, 5:28 in all. English captions and a full transcript.
- Last verified
- Nov 10, 2026, on the live product with the Northwind demo help center
- Plans
- Everything in this course works on every plan.
Articles
Every lesson pairs with a help article, so you can read the steps at your own pace.
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Set up your help center: a first-hour checklist self.helpcenter.io/content/set-up-your-help-centerGoes with these lessons
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Create your HelpCenter.io account self.helpcenter.io/content/create-your-account
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Write and publish your first article self.helpcenter.io/content/write-your-first-articleGoes with
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Publish your help center self.helpcenter.io/content/make-your-help-center-publicGoes with